Who We Are

The Health Information Technology Service (HITS) eHealth Office at Hamilton Health Sciences manages the advancement of regional eHealth systems and solutions.

HITS is the Information Technology division of Hamilton Health Sciences, and its eHealth Office offers a variety of services to support innovation and transformation of eHealth. Our office plays three key roles: 1) Solution Provider for ClinicalConnect, the Regional Clinical Viewer for South West Ontario, 2) connecting South West Ontario (cSWO) Program’s Change Management and Adoption Delivery Partner for the Hamilton Niagara Haldimand Brant Local Health Integration Network (HNHB LHIN) and 3) eHealth Project Management Office for eHealth initiatives in HNHB LHIN.

Not only do we manage the ongoing operation of ClinicalConnect for its authorized users who deliver healthcare to patients across the region, but our Change Management & Adoption team works with health service providers within the HNHB LHIN to implement and adopt digital health solutions, like ClinicalConnect and eConsult.

Check out the video below to learn more about what we do:


Our Team

The HITS eHealth Office team is made up of experts in strategic planning, technical project management, change management, communications, stakeholder engagement, training, education and privacy.

Together, our team helps improve patient care and safety by leading the development and deployment of regional eHealth solutions.

We are focused on optimizing health service providers' ability to deliver enhanced patient care while increasing efficiencies through greater connectivity and communication.