MyChart™: Now Available in South West Ontario



Project Overview

The HITS eHealth Office is deploying Sunnybrook’s MyChart patient portal in South West Ontario so patients can securely access their electronic health records from participating healthcare sites in Ontario. The project, funded by Canada Health Infoway, includes two key parts: 

  1. Integrating data from ClinicalConnect™ with MyChart

  2. Deploying MyChart to patients registering at participating hospitals located in South West Ontario

Project Goal

The project's goal is to connect ClinicalConnect, a widely-used provider-facing portal, with MyChart. With requisite agreements signed by contributing organizations, doing so will enable health data from the 72 acute care hospital sites, 4 LHINs' Home & Community Care Services and regional cancer programs in South West Ontario to flow through ClinicalConnect to MyChart. This data will add to that already integrated with MyChart from other participating hospitals located in other parts of Ontario. This integration work was successfully completed in August 2018. 

Deployment & Adoption

MyChart was introduced to patients registering at select clinics at Hamilton Health Sciences begining in the Fall of 2018. Since then, a number of other hospitals have begun making MyChart available to their registered patients as well, including:

This initiative represents the largest regional deployment of a patient portal in Ontario’s history. 

How MyChart Can Help Patients Become More Involved in Their Care

Innovative digital solutions such as MyChart helps meet the growing expectations of patients and families looking for a seamless experience and more engagement in their care. 

Key Features of My Chart


Project News & Updates

May 14, 2018: (Project Newsletter)

September 20, 2017: HHS obtains funding for patient portal in SW Ontario (Article in Canadian Healthcare Technology)

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