Provides provincial and regional multi-specialty eConsult services on the OTNhub platform. Uses the BASE™ managed specialty model and OTN direct to specialist model.
What is eConsult?
eConsult is a secure web-based tool that allows physicians or nurse practitioners timely access to specialist advice for all patients and often eliminates the need for an in-person specialist visit. Accessing eConsult through the OTNhub is free for healthcare practitioners and patients.
How is an eConsult different from an informal consultation?
In many organized care settings, when a Primary Care Provider (PCP) has a question about a patient, they can ask a colleague for advice. These “hallway consultations” happen frequently and though the PCP often gets the advice needed, there is no formal documentation of the consultation. There is also no way for the Specialist to get paid.
Timely access to non-urgent questions (average response time of 2 days)
Improved care coordination and collaboration between clinicians
Opportunities to enhance learning and manage patient cases at the family practice level
Private and secure communication portal with a simple sign-in process
Family physicians can bill OHIP for eConsult referrals
Supports delegate access within your practice to save you time
Benefits to Specialists
Reduces unnecessary referrals and focuses treatment for patients on a priority basis
Specialists can also use eConsult to access advice from other specialists
Opportunities for knowledge sharing and improved communication with primary care providers
Liability protection through the permanent audit trail
Specialists are compensated on an hourly rate based on the time it takes to complete an eConsult
What Specialists are available to me through eConsult?
There are multiple options for engaging with Specialists through eConsult.
Direct to Specialist: Submit a case to a specific provincial provider.