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Ontario eConsult Service

Provides provincial and regional multi-specialty eConsult services on the OTNhub platform. Uses the BASE™ managed specialty model and OTN direct to specialist model.

What is eConsult?

eConsult is a secure web-based tool that allows physicians or nurse practitioners timely access to specialist advice for all patients and often eliminates the need for an in-person specialist visit. Accessing eConsult through the OTNhub is free for healthcare practitioners and patients.

eConsult image



How is an eConsult different from an informal consultation?

In many organized care settings, when a Primary Care Provider (PCP) has a question about a patient, they can ask a colleague for advice. These “hallway consultations” happen frequently and though the PCP often gets the advice needed, there is no formal documentation of the consultation. There is also no way for the Specialist to get paid.

Benefits to Specialists

What Specialists are available to me through eConsult?

There are multiple options for engaging with Specialists through eConsult.

  1. Direct to Specialist:
    Submit a case to a specific provincial provider. 

  2. BASETM Managed Specialty Model:
    Submit a case to one of almost 100 provincial specialty groups, such as dermatology, psychiatry, and hematology.

  3. HNHB Regional BASE™ Managed Specialty group:
    Submit a case to a growing number of local HNHB (Hamilton Niagara Haldimand Brant) specialists.

    How can I access the HNHB Regional BASE™ Groups?

    1. Click on 'Request Consult'
    Request Consult

    2. Select 'Base Managed Specialty'
    Select BASE Managed Specialty

    3. Select your 'Specialty' category, then select the appropriate sub-specialty which includes 'HNHB'
    Select your Specialty category



Want more information? Contact the HITS eHealth Office at

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HITS eHealth Office eConsult Insider: September 2019

HITS eHealth Office eConsult Insider: June 2019