MyChart™: Now Available in South West Ontario



Project Overview

The HITS eHealth Office is deploying Sunnybrook’s MyChart patient portal in South West Ontario so patients can securely access their electronic health records from participating healthcare sites in Ontario. The project, funded by Canada Health Infoway, includes two key parts: 

  1. Integrating data from ClinicalConnect™ with MyChart

  2. Deploying MyChart to patients registering at participating hospitals located in South West Ontario

Project Goal

The project's goal is to connect ClinicalConnect, a widely-used provider-facing portal, with MyChart. With requisite agreements signed by contributing organizations, doing so will enable health data from the 72 acute care hospital sites, 4 LHINs' Home & Community Care Services and regional cancer programs in South West Ontario to flow through ClinicalConnect to MyChart. This data will add to that already integrated with MyChart from other participating hospitals located in other parts of Ontario. This integration work was successfully completed in August 2018.

Deployment & Adoption

For the most up to date list of sites where MyChart has been deployed in south west Ontario, please visit

How MyChart Can Help Patients Become More Involved in Their Care

Innovative digital solutions such as MyChart helps meet the growing expectations of patients and families looking for a seamless experience and more engagement in their care.



Reference Materials

Patients gaining access to their health records enhances their interactions with healthcare providers, helping them make decisions about their health and improve the quality of the care they receive.

1. Registered Nursing Association of Ontario –

2. Discharge Summary Tips for Electronic Patient Viewing via MyChart

3. OpenNotes Qualitative and Quantitative Analysis of Patients’ Perceptions of the Patient Portal Experience with OpenNotes - 

4. Canada Health Infoway Executive Summary - National Results titled “Valuing Canadians’ Secure Access to their Health Information and Digital Health eServices - 

5. Journal of Medical Internet Research - The impact of electronic patient portals on patient care: a systematic review of controlled trials - 

6. Patient Educational website for Pathology Report Interpretation -


Project News & Updates

List of Data-Contributing and Deployed Sites (as of March 23, 2020)

April 15, 2020: Spring 2020 Project Update

November 18, 2019: Fall 2019 Project Update

August 1, 2019: Summer 2019 Project Update

May 17, 2019: Spring 2019 Project Update

May 14, 2018: MyChart is Coming to South West Ontario

September 20, 2017: HHS obtains funding for patient portal in SW Ontario (Article in Canadian Healthcare Technology)


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