Support for ontario health teams
Your Digital Health Planning & Delivery Partner
The HITS eHealth Office is your partner to connect and champion the use of digital health products within your Ontario Health Team (OHT), using a pillar-to-post approach. Based in Hamilton, and in partnership with Hamilton Health Sciences, the HITS eHealth Office has expertise related to all the most common digital health products that can be adopted to ensure your Ontario Health Team’s efficient delivery of healthcare, and engagement with your patients.
With the HITS eHealth Office as your digital health partner, your OHT can immediately capitalize on our expertise, and maximize electronic sharing of data to deliver more efficient care as a group of organizations spanning the continuum of care. We’ve long played a key role in innovating and transforming digital health solutions across south west Ontario, most notably as the developer and operator of ClinicalConnect®, a provincial clinical viewer that must be adopted by OHTs in south west Ontario as described in the OHT Digital Health Playbook, and more recently ConnectMyHealth, a patient-facing version of ClinicalConnect providing patients with access to the health records from participating hospitals in Ontario Health West Region.
We’re at the heart of all things digital health, operating, leading and/or managing various digital health solutions and supporting tools that improve healthcare delivery, patient care, and safety. Our Office’s Change Management group helps organizations implement change, at any level, seamlessly and painlessly, whether coming in and fully supporting the activities, or training your own resources on how to effectively deploy these solutions within your own organization.
Key Digital Health Services We Provide
In addition to operating ClinicalConnect and ConnectMyHealth, our team includes experts in:
- Change Management & Adoption for digital health tools including ClinicalConnect and eConsult, ONE ID® account provisioning, and also more broadly as organizations come together to form cross-continuum care teams
- Patient Engagement, including planning and implementing Patient Access Channels (PACs)
To support the operation of ClinicalConnect, our team is well versed in Strategic Planning, Project Management, Marketing & Communications, and Education & Training related to digital health – skill sets which can be leveraged to rapidly increase adoption of digital health solutions amongst your OHT’s health service providers and patients alike. For a complete summary of our services, click here.